Returns & Exchanges
At The Triathlon Store, we want you to be fully prepared for your next race, which is why we offer a 30-day return policy on all unworn gear and unused equipment. Whether the fit isn't right or you've changed your mind, we are here to ensure your transition to new gear is seamless.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack Your Gear
Place the items in their original packaging, ensuring all tags are attached and technical equipment is securely padded.
Attach the Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier; once we receive and inspect your gear, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing